November 9th, 2004


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01:25 pm - on stupid customer service people...
I tried to order a shoulder brace since I've been screwing my shoulder up pretty badly wrestling. I just got the following mail from the company I ordered the brace from:

I have been informed that the shoulder support that you ordered, is being
redesigned at the moment, and will not be available for a couple of months.

Please find a link below to the Neck Collar, which is what the manufacturer
has suggested in its place.
Please let me know what you would like to do, so I can either ship out the
product to you, or refund your money.


Uh... but I have a bad shoulder, not a bad neck. Exactly how is having better neck support going to help that? Also, the link doesn't even work.

Current Mood: [mood icon] annoyed
Current Music: Let Me Clear My Throat (Live) by DJ Kool

(6 comments | Leave a comment)

 
on stupid customer service people... - graffiti.maverick

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Comments:


[User Picture]From: wooble Date: November 9th, 2004 - 10:53 am (Link)
They're not claiming it will help. Their manufacturer just wants to sell you something, and they figure maybe you have neck problems too.
[User Picture]From: chrismaverick Date: November 9th, 2004 - 11:39 am (Link)
uh yeah... like yay for free enterprise or something...
[User Picture]From: avocado_tom Date: November 9th, 2004 - 11:17 am (Link)

Customer Service Crack Day

You're not the only one having fun with Customer Service folks today. My friend xtingu is too...
[User Picture]From: chrismaverick Date: November 9th, 2004 - 11:42 am (Link)

Re: Customer Service Crack Day

well to be fair, when I wrote back and said "umm, no, just send me my money back" they did get back to me with a "no problem, sir. We'll do that right away." So it looks like xingu is having a worse day than I am.

Of course, I haven't actually gotten the money back yet. And I still don't have a shoulder brace, so who knows how its really gonna go.
[User Picture]From: lizardking625 Date: November 9th, 2004 - 12:12 pm (Link)
Oh yeah, I forgot to mention... you stole Blue Meanie's theme song dammit!
[User Picture]From: chrismaverick Date: November 9th, 2004 - 12:54 pm (Link)
yeah, I learned that the Meanie used to use that after the fact. I actually used it because the song I was originally going to use was the same that Vega$ had chosen to use that day. Blah.
 

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