I'll second that recommendation--all the memory I've gotten from them has been fine. Justina got some flaky iBook RAM from them, but they made things right in short order.

.joe.

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I have bad luck with RAM in general, so I don't really blame them for passing me a bad stick. Plus, my iBook was so buggy, who knows what the actual causes of problems might have been. But with both the iBook and now the Powerbook, as well as when I needed to return memory for my G4 Tower (because I was an idiot and ordered the wrong DIMMs), they've been nothing but super and a pleasure to deal with.

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and you ordered from the apple store itself? i finally ordered mine on the 8th too from amazon. it's nice to learn os x while holding off all complaints until panther.

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yep... ordered direct from apple... actually, this is pretty much the only bad experience I've had with Apple Customer Service. Usually, they're easy to deal with and very good at making me feel better when I have a hardware problem that is going to have me without an ipod or a laptop for a few days. And the turn around is usually pretty quick too.

Which powerbook did you end up getting?

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i got the 17 of course. my technolust demanded it.

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wow... ummm, well, I hope your back is strong, that thing is like huge and stuff...

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whatever doesn't kill me makes me stronger, right?

it's sooo worth the weight, though i wish the brenthaven backpack i got had a frickin belt.

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